TERMS & CONDITIONS
1. Order acceptance
All orders placed by you are subject to our acceptance. We reserve the right at all times and in our sole discretion to refuse to accept an order for any reason and without liability to you.
2. Order placement
If items shown on our website are not available or are incorrectly priced or incorrectly described, we shall not be obliged to sell you the items as shown.
The prices quoted on the website are subject to change from time to time. The current price shown on the website at the time you place your order is the price you will be charged.
All the products on the website are subject to availability. We do not guarantee that all items shown on the website are in stock and are available and ready for dispatch. Display of an item on the website is not an indication that the item is in stock.
3. Descriptions and Product Information
We have made every effort to represent the colours of our products and its packaging as accurately as possible. However, due to differences in monitors we are unable to guarantee that the colour you see on your monitor will reflect the true colour of the product and its packaging. If you have any questions about the product you may of course contact us (see "contact us").
Every description or specification of the Products we sell is given in good faith based upon information received by us from the manufacturer of the Products.
All prices on the website are quoted in Hong Kong Dollar ($).
5. Payment terms
You must pay the Order Amount by bank transfer and credit card at the time of submitting the Order. Little Surprise* accepts Visa, Mastercard, American Express. Your order is processed securely through the Paypal website. Please Note You do not need a Paypal account to make a payment.
You confirm that the credit card/debit card that is being used is yours or that you are authorised to use it. All credit /debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment we will not accept your order and we will not be liable for any delay or non delivery.
We currently provide delivery service worldwide.
We will process all orders within 3 working days (excluding Saturday, Sunday and Public Holiday). Where there is a delay in the supply of goods, we will advise you as soon as practicable.
Orders will be sent to the delivery address that you have submitted on your order form. We cannot be held responsible if that delivery address is incorrect. Delivery of an order shall be completed when we deliver the Products to the address you gave us and the Products will be your responsibility from that time.
Please note that we cannot deliver to PO boxes.
We will deliver the goods by Hong Kong Post. Any delivery time scales quoted to you are indicative only. Whilst we use only reputable delivery companies we do not accept any liability for delayed delivery caused by any third party.
7. Delivery charges
For Hong Kong orders, a HKD$13 charge per delivery is applied for any orders less than HKD$200, free of charge if order total is HKD$201 or greater.
For international orders, a HKD$35 charge per delivery is applied for any orders less than HKD$400, free of charge if order total is HKD$401 or greater.
8. Exchanges and Returns
Unfortunately we cannot accept returns or exchange on all items due to hygiene reasons
9. Limitation of Liability
Little Surprise* accepts no liability arising from the information on this website, or on websites linked from this website, being incorrect, incomplete or misleading. To the fullest extent permitted by law, Little Surprise* will not be liable for any loss, damage, cost or expense incurred in or arising by reason of any person relying on the information on this website.
You should be aware that no one can guarantee the effects of natural remedies and anything can be dangerous if used inappropriately. Little Surprise* will not accept responsibility for any injury or illness caused by failing to take proper medical advice or not following instructions properly. Any attempt to treat a medical condition should always come under the supervision of a qualified medical professional. Whilst we seek to provide as much information as possible about a product and its suitability, you are responsible for ensuring that it is suitable for your own needs and this includes avoiding products that include ingredients you are intolerant, sensitive or may react to.
10. Intellectual Property
All content on this website, including text, graphics, logos, photographs, audio and video clips and data compilations is the property of Little Surprise* and is protected by international copyright laws. The compilation of all content on this site is the exclusive property of Little Surprise* and is protected by international copyright laws.
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